Oupiin Group's Frequently Asked Questions and Solutions

Q

Who is Oupiin?

Oupiin Global is one of the leading Taiwanese connector manufacturers globally, which is why we have been able to satisfy a variety of different industries. We make various electronic connectors and other electronic parts to ensure no one in technology has problems creating their perfect product. Just look through our different catalogs to see if we have something matching your exact needs.

Q

Will this connector work in your design?

We can provide you with samples depending on the feasibility of use. Contact one of our representatives to learn more about what samples Oupiin offers. We can provide you with a drawing of the part and its specifications.

Q

Where can I find drawings and specifications for Oupiin's parts?

Don't worry if you are having trouble finding the datasheets for these electronic connectors and other related parts are, don't worry. It can be hard to navigate a new website when you don't know what to look for. This also relates to seasoned experts looking at something completely new, which is why we do our best to be as knowledgeable as possible when it comes to our available connectors. Just click "datasheet" on the product page you want to learn about and be directed to a page providing a list of different PDFs you can download. Follow the hyperlinks on these pages to obtain everything you need to know about these electronic parts.
However, if problems persist, please email sales@oupiin.com.tw or contact one of our locations closest to you.

Q

Will Oupiin make custom connectors?

Oupiin Global is proud to be one of the few electronic connector manufacturers specializing in custom designs.

Q

How do I check availability on a product?

Contact one of our sales team members to see what is available by emailing

sales@oupiin.com.tw

Q

Can I get free samples?

Oupiin Global does our best to make sure you choose the best part for your product, which is why we are providing free samples for people to look through. Just get in contact—sales@oupiin.com.tw—with one of our representatives to acquire free samples.

Q

What is the average lead time for Oupiin products?

Standard production lead time for most products is 5-8 weeks, as well as the average time it takes for the freight company or mode of shipment you selected to deliver your order.

Q

Who are Oupiin America's stocking distributors?

We have many distributors that we work with; please follow this link to see the complete list.

Q

Where can I find pricing information on Oupiin products?

Unfortunately, it will fill up too much space to provide every price listing on every product we offer, which is why we highly encourage you to send an email to

sales@oupiin.com.tw for the following information.

Q

Is there a minimum order to buy from Oupiin?

Oupiin Global Wants to make sure your needs are satisfied, which is why we offer free samples. Contact your representative; this will ensure you get precisely what you want before making any final decisions. Although, when you decide to order our electronic connectors, you will need to spend a minimum, depending on location.

Oupiin America has a minimum order of $50.00. Although, there is a $25.00 minimum for an order release.

Oupiin Taiwan's minimum order for locals is 3000NTD. Locals receive free shipping.

Oupiin China's minimum order for locals is 1000RMB

Charges for any nation other than Taiwan have a minimum order requirement of $500.00. Surcharges may apply if minimums are not met.

Q

Payment options Oupiin accepts:

We offer standard industry terms and credit cards (USA).

Q

What are Oupiin's certifications?

We are happy to share with you all our certifications; follow this link to review.

Q

Are Oupiin connectors lead free?

Yes, we are 100% lead-free; we comply with all the current RoHS and REACH requirements.

Q

Oupiin locations.

OUPIIN ENTERPRISE CO., LTD Headquarters: No 302, Changxing Road, Bade District, Taoyuan City 33454, Taiwan

OUPIIN AMERICA, INC.: 27795 Avenue Hopkins, Valencia, CA. 91355, USA

Oupiin China: Rm 601, No. 88 Caoxi North Rd., Charity Plaza Shanghai 200030, P.R.China

FAQ

FAQ Page for Oupiin Group